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Despite being KYC verified and reaching out jest to customer support, he received istotnie help or resolution, which led jest to frustration and plans jest to boycott the casino. The Complaints Team państwa unable owo investigate further as the player did not respond owo requests for additional information, resulting in the rejection of the complaint. The player asserted that he only used ów lampy account and made prior deposits. The casino’s actions were deemed appropriate as they followed their strict policy on multiple account usage. The player from New Zealand submitted a formal complaint against HellSpin Casino for mishandling her account and obstructing her $22,000 NZD withdrawal.

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Unfortunately, due to the player’s lack of response owo the team’s inquiries, the complaint could not be investigated further and państwa subsequently rejected. The player from Italy państwa facing challenges with withdrawing his winnings amounting jest to 232,000 € from Hellspin Casino. Despite having a verified account and compliant KYC documents, his withdrawal requests remained under review, as per customer service. We also informed him about the casino’s withdrawal limits based mężczyzna VIP status. However, the player did not respond owo our messages, leading us to reject the complaint.

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With two deposit bonuses, new players can claim up owo 400 EUR and 150 free spins as a premia. Players can enjoy various table games, on-line dealers, poker, roulette, and blackjack at this casino. Deposits and withdrawals are available using popular payment services, including cryptocurrencies. HellSpin Casino is recommended for players looking for good bonuses and a diverse gaming experience. HellSpin offers a seamless mobile gaming experience, allowing players owo enjoy their favorite slots, table games, and on-line casino pan smartphones and tablets.

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The player also highlighted that, unlike other casinos she had played at, HellSpin Casino had allowed the larger bet to go through, which she perceived as a trap. Despite our attempts jest to mediate, HellSpin Casino had not responded to our communication efforts. As the casino państwa operating without a valid license and didn’t refer owo any ADR service, we had been unable to resolve the issue. The casino requested that the complaint be reopened, and after further discussion with the player, it państwa determined that they intentionally bet more than the maximum allowed. The player from Germany had been waiting for a withdrawal for less than two weeks. The issue arose due owo the casino’s claim that she had violated the maximum bet rule while having an active nadprogram, which resulted in the confiscation of her winnings.

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